Live System Status

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Incidents

None.

Maintenance

We are going to carry out an extensive maintenance work in our German data center. Please note that only customers within the data center from Germany will be impacted by this maintenance. During this time, no services will be available!

Saturday, April 5, 2025 
10:00 pm GMT
to
Sunday, April 6, 2025 
2:00 am GMT 

Please inform your potentially affected customers and pay attention for your local time.

In emergency cases please open
a ticket in the service portal. How?

You can contact us 24/7/365
via the emergency hotline at

Germany: +49 2822 7131 600 Canada: +1 647 749 9411 Singapore: +65 6703 6841 Mexico: +52 55 1036 1202 Kenya: +254 20 7641162 Spain: +34 917 94 59 74

Please select the phone number from
the country closest to where you live.

 

Status overview provided by Uptrends.



Current status

  • All systems are fully operational. If the status is green but something is still not working for you, please go to portal.cloudiax.com and report the incident.
  • A system did not respond once, most likely due to a planned restart. If something did not work for you, please wait a minute and try again. The status usually turns green again shortly. If the problem persists, the status will turn red.
  • A system is down for maintenance or because of a failure. You can be sure that the Cloudiax team is working with high priority to restore the service.
    Please do not send us emails, tickets, or call us! This will only cause extra delay in communication. We will inform you about the incident as soon as possible on this page.

Last month

  • All systems were fully operational.
  • A system did not respond once.
  • A system was down for maintenance or because of a failure.